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WeChat Introduces A Feature Beneficial To Retailers

Written by Digital Crew team | Sep 9, 2020 7:28:29 AM

WeChat brought in a logistics interface for its famous mini-program feature that claims to boost the performance of on-line retailers by saving time and money. The new interface has been joyfully adopted by corporations like American skin care brand Kiehl’s (L’Oréal) and is now being made available to the public.

However, established e-commerce giants like Alibaba are already nicely versed with the industry and already possess the framework that the clients are acquainted with, thus categorizing the move as an old one. WeChat said that its intention isn’t always to surpass Taobao however instead, it is centered on pushing ahead innovation to its 1 million-robust ecosystem of mini apps and 1 billion customers.

What Does The New WeChat Interface Promise?

The new WeChat Logistics interface permits builders to create logistic orders with primary Chinese logistical providers. Merchants can:

  • Create a brand new shipping order with their logistic company through the WeChat API
  • Track the order in real-time through the WeChat API or a PC tool supplied by WeChat
  • The end customers get smooth access to the delivery statistics through WeChat

Users obtain notifications from a “Service notification” (服务通知) folder informing them of their delivery’s status.

What Are The Benefits Of The WeChat Logistics API?

WeChat claims that this new API results in numerous benefits:

  • Easily combine a merchant’s system with logistics providers
  • Enable handy integration to more than one logistics providers
  • Provides a centralized manner for customers to get notifications and cargo statistics

With the brand new add-on, WeChat mini-program builders can immediately connect with logistics corporations consisting of SF, ZTO Express, and YTO Express. In addition, clients who buy items will be capable of getting notifications and track their programs immediately via a centralized “WeChat logistics assistant.” Previously, customers needed to enter the mini-program for every on line shop to check on their shipments.

The technique of linking a mini-program to the logistics alternative requires builders one week on average, in accordance to WeChat (in Chinese). In its official statement, it cites primary sellers, together with American skin care brand Kiehl’s, who've saved on expenses and progressed consumer experience using the brand new feature.

Limitations Of The New API

One of the foremost drawbacks of the API is that it only works inside WeChat. The creation of the brand new order will require the open ID of the WeChat user, so another transaction taking place outside WeChat can’t leverage the brand new API.

This isn’t useful to those companies that don’t use WeChat mini-programs and they would pick using one single delivery API throughout their channels.

Who Does The API Benefit?

The WeChat logistics API is useful to small agencies that need to focus on WeChat mini-programs for on line income and are seeking out a solution for delivery integration.

“The entire mini-program initiative is about helping startups and supporting extra businesses,” co-founder of China Channel, Matthew Brennan, said.

Conclusion

The WeChat mini software revolution is sure to gain agencies which can be eager on increasing within the WeChat mini program ecosystem. However, the API is a bit too late to the celebration amidst the existence of already properly-set up cross-platform solutions that have won a good sized marketplace share.

Are you inspired with the brand new API? What are your views?

Reach out to us for greater WeChat related queries